Solutions · appliance repair
Job management software for appliance repair businesses
Quote repairs, schedule the home visits, keep parts and warranty under control, and carry the history of every appliance. Fokusa runs your service business end to end.
For appliance and whiteware repair businesses: fridges, washers, dryers, ovens and more. The tech records the diagnosis, the photos and the customer signature from a phone, coverage or not.
14 days free · No credit card
What it fixes
Fewer operational headaches, more finished work
Quoting the repair takes too long
The diagnosis, the part price and the labour get put together by hand; the customer cools off waiting.
Scheduling home visits is chaos
Matching addresses, time windows and techs without clashes or wasted travel, all over the phone.
Getting and tracking the part
The part is ordered, arrives, and nobody knows which repair it was for or whether it was ever charged; the job sits half done.
The repair warranty turns into an argument
The customer comes back with the same fault and there is no record of what was done, with which part, or when.
Getting paid, and knowing if the repair was worth it
The visit happens but invoicing runs late, and nobody knows if the job made margin once the part and the travel are counted.
Evidence and compliance
Your evidence, in order
Fokusa helps you keep the evidence of every repair in order and on hand: diagnosis, part used, customer signature and warranty, all tied to the appliance.
- Capture the diagnosis and the repair checklist as a form, with a photo of the data plate and the appliance.
- Record every customer appliance with brand, model and serial, and its repair history.
- Keep the customer sign-off and the repair warranty period with the job.
Frequently asked questions
Does it work if my techs go to homes and sometimes have no coverage?
Yes. The mobile app works offline: they see the visit, record the diagnosis and take photos with no data, and it all syncs once signal returns.
Can I control the parts used on each repair?
Yes. Every part is tied to its job, with its purchase and its cost, so you know which repair it went to and whether it was charged.
Is there a record of what was done to each appliance?
Yes. Each appliance has its record with repair history, to back up the warranty and avoid repeating the diagnosis.
Get your appliance repair business in order
Try it on your real operation: 14 days free, no credit card, with every module switched on.
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